Our office is operating in accordance with our COVID-19 Response Plan
Starkville Counseling Associates is using OhMD, a secure HIPAA compliant video chat and texting platform, to text our clients and for all of our telemental health counseling sessions. No software or apps need to be downloaded. At the time of the session, clients will receive a link via text to the video chat. If you prefer to participate from your PC, you may email the link to yourself and join from your email. Make sure your device is set to “allow” for camera and microphone permissions or the link will not work.
If you experience problems, you may need to change your permissions if your phone is set to "Deny" camera permissions rather than "Ask", although most phones default to "Ask". If joining from a pc you may need to change camera permission from within your browser. Below are some directions for changing permission settings:
For Google Chrome Users: Click on the three vertical dots in the upper right. Navigate to Settings > Privacy and security > Site settings > click on Camera then select from the drop down on the top.
For iPhone Users: Navigate to Settings > Safari > Camera > Allow and Settings > Safari > Microphone > Allow
For Android Users: Navigate to Settings > Apps > Chrome > Permissions > Turn Camera + Microphone On
Before your scheduled time: